Our Journey: Quick, Quality, and Delicious Food
Experience is Our Secret Ingredient
Back in 2004, a group of young and ambitious specialists in the field of public catering and marketing came together with a common goal: to create something interesting and exciting. This marked the birth of our first food delivery service in Odesa, known as “Kushat podano.” Like any first venture, it was a journey of effort and mistakes, but we quickly gained loyal customers, learned the intricacies of the business, and proved ourselves as true professionals.
As our business grew, we expanded beyond serving small office employees to catering for large construction and infrastructure projects in the Odesa Region and Southern Ukraine. Seizing new opportunities for growth, we established “Bon Appetite Catering Odesa” in 2008, becoming pioneers in outdoor event arrangements such as banquets, buffet receptions, and coffee breaks for prominent Ukrainian and international companies, funds, and representative offices.
Driven by our passion for innovation, we formed CATER LLC for effective business management and embarked on a journey of continuous development, opening new establishments and exploring new business lines:
- In 2012, we introduced the first Pan-Asian meal delivery service in Odesa under the name “WOK.”
- In 2017, we proudly launched the city’s first vegan meal delivery service in collaboration with Beyond Meat distributors in Ukraine.
- In 2018, we embraced digitalization, optimizing our processes from kitchen workstations to sales forecasts. This substantial improvement in production performance allowed us to serve our clients faster, with higher quality, and ultimately increase profitability. Our team’s thirst for growth remained unquenched.
- In 2019, we introduced Jack Burgers, an exclusive burger delivery service in Odesa.
- And in 2021, we proudly launched NORI, a premium sushi delivery service.
True to our nature of being pioneers, we took a bold step in building the first cloud kitchen in Odesa and launching the Mix-Mix service, bringing together over ten restaurants. With a production capacity of over 1,000 food kits per day, our success surpassed our wildest expectations.
However, everything changed on February 24, 2022. No, we didn’t close our business. Instead, we took a few days to readjust and started volunteering to provide meals for the territorial defense of Odesa. Today, the main goal for all of us is to strive for peace in our city and the victory of Ukraine.
As life in Odesa resumes and people from war-affected regions seek refuge here, we work tirelessly to ensure the highest level of service and the most convenient delivery for everyone. Our years of experience in digitalizing order management have greatly aided us in this endeavor. We have consolidated these tools into a single application called “Delivety,” which has truly propelled us to new heights of technological advantage.
Having a deep understanding of technologies and implementing them is instrumental in enhancing business efficiency and productivity. It has been the driving force behind our ability to pursue our goals, even during challenging times. Technology empowers us to be flexible and adaptable to market changes, enabling us to swiftly respond to evolving needs while maintaining a commitment to delivering high-quality service and food at all times.
Our Mission: Leading the Catering Industry in Odesa with High-Quality Services
At our business, our mission is clear: to establish ourselves as the foremost catering company in Odesa, Ukraine. We achieve this by consistently delivering high-quality, innovative, and progressive catering services that surpass the expectations of even the most discerning customers. We are dedicated to providing an exceptional culinary experience that reflects our commitment to excellence and customer satisfaction. With our unwavering focus on quality and innovation, we strive to set new standards in the catering industry and create lasting impressions for our valued clientele.
We recognize that our success hinges on our ability to cater to the unique needs of various market segments. Whether it’s serving leading Ukrainian and international companies, supporting foundations and missions, or providing sustenance to the courageous forces of territorial defense in Odesa, we understand the importance of adapting to different requirements. Our commitment to innovation and technology keeps us at the forefront of the market, enabling us to offer top-notch services that exceed expectations.
At our business, we go above and beyond to ensure the utmost satisfaction of our clients. We specialize in delivering a wide range of meals tailored to different dietary preferences, including our renowned branded hamburgers, premium-class sushi, Pan-Asian delicacies, and delectable vegan options. By catering to diverse diets, we aim to promote inclusivity and contribute to a healthier and happier society.
We firmly believe that our work has the power to make a positive impact on the world. Through our services, we strive to bring people together, foster unity, and make a difference. Embracing state-of-the-art technology like Delivety, we continuously expand our capabilities to provide our clients with the best possible experience. Our ultimate goal is to help build a society that is both nourished and content, embracing the values of health, well-being, and shared enjoyment.
Our Core Values: Guiding Principles for Excellence and Growth
Our company is driven by a set of core values that embody our history and serve as personal guidelines for our team. These values encompass:
Innovation
We firmly believe in the power of innovation and strive to be at the forefront of implementing cutting-edge technologies. We are constantly improving our processes, from digitizing our workspaces to utilizing computer-aided training. By staying ahead of technological trends, we aim to lead the way in embracing innovative solutions.
Quality
Quality is the foundation of our reputation and success. We are committed to providing our clients with the finest goods and services. By sourcing the best ingredients and engaging top chefs and staff, we ensure that every meal we serve meets the highest standards of quality. Our continuous focus on refining our processes and practices guarantees that every detail, from ingredient selection to service, is held to the utmost quality standards.
Service Excellence
Delivering exceptional service is at the heart of our commitment to our clients. We value each and every customer and strive to exceed their expectations by providing personalized and professional service. Our goal is to make every client feel important and valued, fostering long-lasting relationships built on trust and satisfaction.
Continuous Development
We believe in making a positive impact on the world and are dedicated to constant growth in all aspects of our operations. Our company is committed to stability, which includes addressing vegan and vegetarian alternatives, reducing waste, and adopting eco-friendly practices. By embracing sustainable initiatives, we aim to contribute positively to the environment and our community.
Fostering a Collaborative Team Culture: Empowering Success Together
At our company, we deeply believe in the power of effective teamwork and are dedicated to cultivating a culture of collaboration, respect, and inclusivity throughout our business. Recognizing the vital role that each team member plays in our success, we are committed to creating a supportive work environment that allows everyone to unleash their potential and achieve outstanding results.
Our team thrives on the values of cooperation and mutual respect. We understand that by fostering a culture of open communication and shared goals, we can harness the collective strengths and talents of our diverse workforce. We encourage every individual to contribute their unique perspectives and ideas, recognizing that true innovation and success are born from collaborative efforts.
Creating a favorable working environment is a top priority for us. We strive to provide our team members with the resources, support, and opportunities they need to excel. By nurturing a culture that values personal growth, we enable each member to showcase their abilities and reach new heights of achievement.
These values serve as the cornerstone of our activities at CATER LLC, influencing every step from project planning to implementation. We foster a spirit of cooperation among all team members, ensuring a harmonious and united approach to achieving our shared objectives. By embracing our team-oriented culture, we enhance our ability to deliver exceptional results and create lasting impact in our industry.
Together, we are stronger. We are committed to building a team that thrives on collaboration, respects diversity, and works towards common goals. It is through our collective efforts that we drive our business forward, forging a path to success built on the foundation of a strong and inclusive team culture.